Return policy
Return / Exchange Policy
- We will exchange or refund items returned to us within 30 days since item’s arrival date.
- Returned items should be in unused, not damaged or worn conditions.
- Returned items must be in the original packaging.
- Dental and medical materials can’t be returned or exchange.
- Return address is :
Uniqa Dental Ltd.,
2 Ha-Tsoran St.
Netanya, 4250602,
Israel
Refund policy
- We have to inspect all returned items when they arrive at our facility. We will refund the cost of the merchandise and shipping, if the return is a result of our mistake or defective products.
- If the return is not a result of our error, but you initiate a return within 30 days since the arrival date, we refund the full cost of items, but exclude the charge of delivery.
- You can expect your refund within 1 week after the returned items arrive at our facility. In many cases you will receive a refund sooner, but we estimate 1 week because of returned product inspection at our facility (5 business days). We will notify you via email with the details of your refund.
- We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us.